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So I just noticed that the FF store now says... Powered by Merch Traffic.
Support now also just says contact this email address:
Before - Live Nation had a proper ticket raising system.
Who the hell are Merch Traffic I said to myself... looked... could find stuff all.
General Inquiries INFO@MERCHTRAFFIC.COM
Licensing Inquiries LICENSING@MERCHTRAFFIC.COM
Sales Inquiries SALES@MERCHTRAFFIC.COM
Ecommerce Customer Service Issues CUSTOMEREXPERIENCE@MERCHTRAFFIC.COM
Press & Marketing MARKETING@MERCHTRAFFIC.COM
On the LN page, the old ticketing system is gone - cant log in or see any of the old tickets I raised.
But on the support page at the bottom
firstname.lastname@example.org or 800-767-7160
Cant log in to that Merch traffic zendesk page at all.
Zendesk is a helpdesk platform - but the fact the LN page refers to Merch Traffic says they must still be Live Nation.
So this is REALLY worrying on the same above LN support page...
Can I make changes to my order?
Please note that we are unable to cancel, change, combine
shipping or add items to an order once has been submitted.
If this is all the same company - then we are REALLY fucked now.